Privacy Notice

This Privacy Notice explains how TechBuild collects, uses, and protects your personal information when you visit our website, use our tools, or purchase agent skills. TechBuild is the data controller for this information.

What personal data we collect

We collect only the information we need to provide and improve the service. This may include:

• Contact information: name and email address, when you create an account, request a tool, or contact support.
• Account information: login credentials and profile details for tools that require an account.
• Usage information: how you interact with our website and tools, including feature usage and error reports.
• Device and log data: IP address, browser type, device identifiers, and timestamps for security and diagnostic purposes.
• Support messages: the content you send when you request a tool, report an issue, or ask for help.
• Payment-related information: our payment provider, Stripe, collects billing and payment information directly. We do not store full payment card details.

How we use your data

We use your personal data for the following purposes:

• To create and manage your account and provide access to tools.
• To process and deliver purchases of agent skills.
• To respond to your requests, questions, and support messages.
• To improve our tools, fix issues, and develop new features.
• To keep the service secure and prevent fraud or abuse.
• To send you product updates or important service notices (only when you have opted in or we have a legitimate interest).

Legal basis for processing

We process your data based on one or more of the following legal grounds:

• Contract performance: to provide the tools and services you have signed up for or purchased.
• Legitimate interests: to improve the service, keep it secure, and communicate with you about your account.
• Consent: where you have explicitly agreed, such as for marketing emails.
• Legal obligation: where we are required to comply with applicable law.

Who we share data with

We do not sell your personal data. We share it only with trusted recipients when necessary:

• Service providers: hosting, analytics, support, and email delivery services that help us operate the platform.
• Stripe: for payment processing, subscription management, tax calculation and collection where applicable, and invoicing.
• Professional advisers: legal, accounting, or other advisers when required.
• Authorities: when required by law or to protect our rights and users.

Data retention

We keep your personal data only as long as necessary for the purposes described in this notice. Account data is retained while your account is active and for a reasonable period afterward to resolve disputes, enforce agreements, or comply with legal obligations. When data is no longer needed, we delete or anonymize it.

Your rights

Depending on your location, you may have the right to access, update, correct, delete, or restrict the use of your personal data. You may also have the right to object to processing, request a copy of your data in a portable format, or withdraw consent where processing is based on consent. To exercise any of these rights, contact us at support@techbuild.ai.

If you are in the UK or EEA, you also have the right to complain to your local supervisory authority if you believe your data protection rights have been violated.

International transfers

Some of our service providers may process data outside of your country, including in the United States. When this happens, we ensure appropriate safeguards are in place, such as standard contractual clauses or adequacy decisions, to protect your data.

Security

We use appropriate technical and organizational measures to protect your data, including encryption, access controls, and secure hosting. No method of transmission or storage is completely secure, but we work to keep your information protected.

Cookies

We use cookies and similar technologies to keep the site functioning, understand how visitors use it, and improve the experience. Essential cookies are required for the site to work. Analytics or marketing cookies are only used where you have consented to them. You can manage your cookie preferences through your browser settings.

Contact us

If you have any questions about this Privacy Notice or how we handle your data, please contact us at support@techbuild.ai.